Our Process
Competitive Analysis
We must gain an understanding of what you are currently doing to interact with website visitors and the challenges you’ve encountered. We combine our understanding of your business with our insights and observations of your industry to see whether this service would benefit your business.
Strategy Development
Together we will establish a sequence and a set of objectives that serves to focus the work we undertake. From there we share our insights and recommendations for optimizing the process and saving time in lead capturing. As well, we will discuss how we plan to integrate the chatbot to your CRM.
Flow Sequence
At this stage, we will create a flow sequence that can range from simple one-step email capture to an advanced 10 step questionnaire to further qualify leads. We will go as in-depth as you typically would on surveying a prospective client. Customers responses will then be captured into different sequences that will have automated follow up campaigns to further save your employees time.
Chatbot Behaviour
The main focus of our chatbot will be to mimic human behavior and to engage your customers. Whatever persona you want to give off, we can reflect that easily through a personalized approach to match your brand identity. We aim to give your customers the comfort of speaking to the chatbot as if it were alive staff and then once the necessary information is captured the warm lead will be ready for you to follow up with.
Analytical Reports
A very important step of implementing a chatbot is tracking the performance of it. We have found the average open rate for messenger campaigns to range between 70-90%. All of our results from your campaign will be packaged with our insights, and recommendations into a monthly client report so that you are always up to date with our work.
Competitive Analysis
We must gain an understanding of what you are currently doing to interact with website visitors and the challenges you’ve encountered. We combine our understanding of your business with our insights and observations of your industry to see whether this service would benefit your business.
Strategy Development
Together we will establish a sequence and a set of objectives that serves to focus the work we undertake. From there we share our insights and recommendations for optimizing the process and saving time in lead capturing. As well, we will discuss how we plan to integrate the chatbot to your CRM.
Flow Sequence
At this stage, we will create a flow sequence that can range from simple one-step email capture to an advanced 10 step questionnaire to further qualify leads. We will go as in-depth as you typically would on surveying a prospective client. Customers responses will then be captured into different sequences that will have automated follow up campaigns to further save your employees time.
Chatbot Behaviour
The main focus of our chatbot will be to mimic human behavior and to engage your customers. Whatever persona you want to give off, we can reflect that easily through a personalized approach to match your brand identity. We aim to give your customers the comfort of speaking to the chatbot as if it were alive staff and then once the necessary information is captured the warm lead will be ready for you to follow up with.
Analytical Reports
A very important step of implementing a chatbot is tracking the performance of it. We have found the average open rate for messenger campaigns to range between 70-90%. All of our results from your campaign will be packaged with our insights, and recommendations into a monthly client report so that you are always up to date with our work.